The Getty

Senior Museum Store Associate

Requisition Number
Regular Full-Time
Position Status
Getty Center
Trust - 1602-GC Museum Store Operations
Retail and Merchandising
Targeted Hiring Range
$20.87 Hourly
ERRP Eligible

Diversity, Equity, Accessibility, and Inclusion at Getty

Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Job Summary

This is a keyholder role. Oversees and participates in the daily operations of the Getty Museum Store through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.

Major Job Responsibilities

  • Displays and models for the staff premium customer service at all times to ensure an outstanding experience for every visitor interaction
  • Supervises selling floor adapting to attendance levels and staff breaks
  • Cash oversight and accountability
  • Responsible for opening and closing the stores
  • Must be available to work evenings and weekends
  • Leads and supervises store staff in sustaining everyday effort of maintenance, sales goals, and customer service
  • Disseminates relevant information and delegates various store operational tasks to all staff, especially tasks/duties to assigned team members as a designated leader of a specific section team
  • Demonstrates knowledge of product, current exhibitions, and store/museum policies


  • High School Graduate /GED
  • 1-2 years supervisory experience
  • 3-5 years retail experience preferably in a museum, specialty, or book store


All employees must be fully-vaccinated against the COVID-19 virus as a condition of employment. Exemptions from this requirement as a reasonable accommodation due to medical contraindication, disability or sincerely held religious belief or practice will be considered.

Knowledge, Skills and Abilities

  • Must be able to operate a computerized point-of-sale system (POS)
  • Must be able to stand between 4-6 hours consecutively.
  • Must be personable, congenial, and hospitable
  • Must be able to work independently with little or no supervision at times
  • Advanced selling skills
  • Advanced communication skills
  • Getty Center knowledge - galleries, exhibitions, general information
  • Knowledge of art history
  • Problem-solving ability
  • Ability to lift up to 20 pounds

Equal Opportunity Employer

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.