Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Reporting to the Director of Advancement Services, the Development and Raiser’s Edge Administrator upholds the critical role of ensuring efficient operation and function of the Raiser’s Edge (RE NXT and RE Database View) donor database in Development and across the Getty. The Administrator determines the department’s application requirements and implements the selection, maintenance, and customization of the software solutions to fit goals and objectives. Working closely with leadership in Development, the Administrator oversees the performance, integrity, and security of the Raiser’s Edge database and related systems. The Administrator serves as the liaison to Getty Digital to coordinate Development’s activities related to the development, staff training, testing and use of information management applications used in Development. Serves in a lead capacity and directs the work of assigned staff and is also a specialist who works independently and deals with complex and/or sensitive projects.

This position’s primary responsibility is to effectively oversee and ensure the integrity of donor, staff, volunteer, and prospective donor information in the Raiser’s Edge database and to prepare reports and communications utilizing that information. Applies extensive knowledge of business application management, specifically related to Raiser's Edge.

 

Raiser’s Edge

• Provide lead direction, training and work review associated with the maintenance and enhancement of all donor, prospect and other constituent records using Raiser’s Edge. Monitor and ensure the accuracy, integrity, and security of all data; perform imports, exports, global updates: manage segmentation attributes, and other data coding. Maintain best practices in gift processing and data management.

• Create funds, campaigns, and appeals in line with the organization’s structure and the Finance Department coding system. Manage and produce high level gift reports, action reports, prospect reports, and mailing lists.
• Supervise gift/constituent entry done by other staff members
• Create and manage department dashboards for analysis, tracking metrics, fundraising and financial reporting

• Develop and execute complex criteria queries and reports based on needs of the Getty Development Team supporting direct mail (Patron, Getty Fund, Council, Founder’s Society), major donor cultivation and stewardship efforts, and special events programs
• Ensure that all campaigns, funds, and appeals are linked correctly between the accounting software and Raiser’s Edge
• Ensure accuracy of constituent information by performing periodic auditing and cleanup of data and performing a yearly NCOA
• Support development, maintenance, and upgrading of RE and related applications through needs analysis, defining requirements, and functional testing
• Create and periodically update system and procedural documentation related to RE and RE NXT
• Manage business application vendor relationships
• Ensure that projects are completed on schedule and within budget
• Work directly with Development staff to create accurate lists, gift reports for various campaigns, honor roll listings, etc.

 Revenue Reconciliation

• Work closely with the Finance staff to provide reports and documentation for financial reconciliation and accuracy between the accounting database and Raiser’s Edge
• Reconcile and close monthly development financials on time
• Oversee the input of donor listings included in the annual Form 990 tax return
• Process, or oversee the processing of, all department gifts, pledges, and invoices
• Manage credit card gift processing and documentation

 

Other

• Serve as an active member of the Development team, contributing to goal setting and the refinement of processes and procedures
• Supervises two direct reports: Database Services Manager and Project Administrator
• Assume additional responsibilities as requested

• Bachelor’s degree preferred
• 8-10 years business applications experience, specifically Blackbaud/The Raiser’s Edge as an administrator and at the expert level (bCRE)

All employees must be fully-vaccinated against the COVID-19 virus as a condition of employment. Exemptions from this requirement as a reasonable accommodation due to medical contraindication, disability or sincerely held religious belief or practice will be considered.

• Staff management and proven project management experience, preferably in an arts, cultural, or educational institution
• Familiarity with Blackbaud hosted databases and Raiser’s Edge NXT required
• Knowledge of Raiser’s Edge Imports and/or ImportOmatic product a plus
• Ability to understand internal business processes and how they relate to functionality within Raiser’s Edge and database best practices
• Knowledge of Crystal Reports and Business Intelligence programs helpful
• Solid and demonstrable skill and knowledge of Microsoft Office 365 Suite
• Enjoy group work but also possess the ability to work independently
• Demonstrate integrity and strive for excellence
• Manage multiple projects and remain focused in the face of pressure, and deliver against timelines
• Excellent people skills and ability to partner with diverse leadership teams
• Communicate technical software and hardware issues to non-technical users and executive management
• Strong written and verbal communication skills
• Able to maintain strict confidentiality
• Build and maintain strategic alliances outside of the Getty to further our work

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.