The Getty

  • Museum Store Associate Sr

    Posted Date
    3 months ago(2/22/2018 4:06 PM)
    Requisition Number
    2018-3123
    Type
    Regular Full-Time
    Position Status
    Getty Center
    Program/Department
    Trust - 1602-GC Museum Store Operations
    Category
    Retail and Merchandising
    Salaried/Hourly
    Hourly
    Targeted Hiring Range
    $15.59 - $18.71 Hourly
    Salary
    Commensurate with experience and internal equity
  • Job Summary

    Oversees and participates in the daily operations of the Getty bookstore through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.

    Major Job Responsibilities

    • Displays and models for the staff premium customer service at all times to ensure an outstanding experience for every visitor interaction
    • Supervises selling floor adapting to attendance levels and staff breaks
    • Cash oversight and accountability
    • Leads and supervises store staff in sustaining everyday effort of maintenance, sales goals, and customer service
    • Disseminates relevant information and delegate various store operational tasks to all staff, especially tasks/duties to assigned team members as a designated leader of a specific section team
    • Demonstrates knowledge of product, current exhibitions, and store/museum policies

    Qualifications

    • High School Graduate /GED
    • 1-2 years supervisory experience
    • 3-5 years retail experience preferably in a museum, specialty, or book store

    Knowledge, Skills and Abilities

    • Must be able to operate a computerized point-of-sale system (POS)
    • Must be able to stand between 4-6 hours consecutively.
    • Must be personable, congenial, and hospitable
    • Must be able to work independently with little or no supervision at times
    • Advanced selling skills
    • Advanced communication skills
    • Getty Center knowledge � galleries, exhibitions, general information
    • Knowledge of art history
    • Problem solving ability
    • Ability to lift up to 40 pounds